FAQ
General Product Information
What materials are Sedura products made from?
Sedura products are made from high-density polyethylene (HDPE) plastic, known for its durability, and Sunbrella fabric, which is highly resistant to weather, UV rays, and moisture, ensuring long-lasting outdoor comfort.
What makes HDPE plastic and Sunbrella fabric different from other outdoor furniture materials?
HDPE plastic is durable, eco-friendly, and resistant to fading, cracking, and peeling, while Sunbrella fabric is known for its superior UV protection, water resistance, and colorfastness. Together, they create a long-lasting, low-maintenance combination perfect for outdoor use.
Are Sedura products eco-friendly?
Yes, Sedura products are made from recyclable HDPE plastic and use Sunbrella fabric, which is also designed with sustainability in mind. Both materials are long-lasting and reduce the need for frequent replacements.
What type of maintenance is required for Sedura furniture?
Minimal maintenance is needed. HDPE components can be cleaned with soap and water, while Sunbrella fabric cushions and accessories can be easily spot-cleaned with mild soap and water or removed for machine washing.
Can Sedura furniture withstand harsh weather conditions?
Yes, Sedura furniture is built to withstand all types of weather. HDPE plastic is water-resistant, while Sunbrella fabric repels moisture and is engineered to handle prolonged sun exposure without fading or degrading.
Is Sedura furniture resistant to UV rays and fading?
Yes, both HDPE plastic and Sunbrella fabric are UV-resistant, ensuring that your furniture stays vibrant and durable even with long-term sun exposure.
How do I clean and care for my Sedura outdoor furniture?
HDPE frames can be cleaned with a mild soap solution, while Sunbrella fabric can be cleaned with mild soap and water or machine-washed, making maintenance simple and hassle-free.
Customization & Options
What customization options are available for Sedura furniture?
You can choose from various colors and finishes for both the HDPE frames and the Sunbrella cushions. Customize your outdoor setup with different fabric patterns and colors to suit your style.
Can I choose different colors or finishes for my furniture?
Yes, Sedura offers a wide range of colors for both HDPE components and Sunbrella fabrics, allowing you to personalize your outdoor furniture to match your aesthetic preferences.
Do you offer cushions or other accessories with your furniture?
Yes, we offer cushions made with Sunbrella fabric, which is known for its durability and resistance to weather, along with other accessories like covers and pillows. Check out our modular attachments to combine different chairs together.
Can I mix and match different pieces of Sedura furniture?
Absolutely. Sedura furniture is versatile, allowing you to mix and match HDPE frames and Sunbrella fabric cushions to create a unique, cohesive outdoor space.
Do you offer custom sizing for specific furniture pieces?
Yes, we offer custom sizing on select items, including frames and cushions, to ensure your furniture fits perfectly in your outdoor area. Contact us for more details.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.
Ordering & Shipping
How can I place an order on the Sedura website?
Browse our catalog, select your preferred HDPE frames and Sunbrella fabric options, and proceed to checkout. We offer a seamless online shopping experience.
What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, and American Express, along with PayPal, and Shop pay.
Do you ship internationally?
Currently, we ship primarily within the U.S. For international orders, please contact customer service for shipping details and availability.
How long does it take to receive my order?
Orders typically ship within 3-4 weeks, depending on customization options. You will receive an estimated delivery time during checkout.
Can I track my order once it has shipped?
Yes, you will receive a tracking number once your order ships, allowing you to monitor the status of your delivery.
Do you offer expedited shipping options?
Yes, expedited shipping is available on select items. Check the options during checkout for more details and additional costs.
What should I do if my order arrives damaged?
If your order arrives damaged, please contact our customer service team immediately. We will work with you to arrange a replacement.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy on most items. Products must be returned in new, unused condition with their original packaging. Sunbrella fabric cushions must be unwashed and in original condition. Refer to our return policy for complete details.
How do I initiate a return or exchange?
Contact our customer service team within 30 days of receiving your order to begin the return or exchange process.
Do Sedura products come with a warranty?
Yes, Sedura products come with a limited warranty that covers defects in materials and craftsmanship for both HDPE frames and Sunbrella fabrics.
What does the warranty cover?
The warranty covers manufacturing defects in HDPE frames and Sunbrella fabric, including structural issues, fading, and wear under normal usage.
How long does the Sedura warranty last?
Our limited warranty lasts for 1 year, covering HDPE frames and Sunbrella fabric against normal wear and defects.
Product Durability & Features
Are Sedura products rust-resistant?
Yes, since our products are made from HDPE plastic, they are entirely resistant to rust and corrosion, while Sunbrella fabric is moisture-resistant, preventing mildew and mold.
Can I leave my Sedura furniture outdoors year-round?
Yes, both HDPE frames and Sunbrella fabric cushions are designed to withstand year-round outdoor conditions, including snow, rain, and intense sunlight.
Are Sedura products recyclable at the end of their life?
Yes, both HDPE plastic and Sunbrella fabric are recyclable, making our products environmentally friendly from production to end-of-life.
How heavy are Sedura furniture pieces?
Our furniture is sturdy and heavyweight. HDPE frames are durable but manageable, and Sunbrella fabric cushions are designed for comfort without adding excessive weight.
Can Sedura furniture support heavy weights?
Yes, Sedura furniture is built for strength and stability. HDPE frames are designed to support heavy weights, and Sunbrella fabric ensures comfort without compromising durability.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.